FAQ's
How do I get in touch with Enchanted Health Remedies?
You can easily reach us by sending an email to info@enchantedHealthRemedies.com. Our dedicated customer service team will assist you immediately with any questions or assistance you may need.
Do you offer worldwide shipping?
Absolutely, we ship our products worldwide to ensure is accessible to everyone who is interested.
Where do you ship from?
We ship all our products from our location in the United Kingdom, ensuring smooth delivery to our customers worldwide.
Can I change or have I canceled my order?
We strive to process orders quickly. Requests for changes or cancellations must be made within 12 hours of placing your order. After this time, we cannot accept change. However, you may return your order for a full refund upon receipt.
What payment methods are accepted?
We accept payment through all major credit cards (VISA, Mastercard, AMEX) and PayPal for convenience for you.
When will my order be processed?
Monday to Friday from our warehouse Orders are processed. Please allow 1-3 business days for processing, and items will be shipped the next business day. Please note that we do not process orders on weekends or holidays.
How long does shipping take?
Due to high demand, please expect delivery within 2-4 weeks of your order.
What if my order did not arrive?
Should your order fail to reach you after 30 days from shipping, You are entitled to a full refund.
Do I collect customs duties and taxes?
Our prices are shown in US. in dollars tax-free. However, you may be responsible for customs duties and taxes when you receive the order. This fee is set by your local customs office and you are responsible for setting it up. Please contact your local customs office for more information.